Cleansing milk: a natural alternative for skin care and cleansing
Leche desmaquillante: una alternativa natural para el cuidado y limpieza de la piel
Article resulting from a research project financed by
Corporación Universitaria Minuto de Dios- UNIMINUTO
Marcelo Javier Ríos Mariño
Master in Business Administration, Assistant Professor,
School of Administrative and Economic Sciences,
Universidad Tecnológica Indoamérica,
marcelorios@uti.edu.ec, riosma05@yahoo.com, 0000-
0001-7634-0982,
María José Maldonado Reinoso
Business and Business Administration Engineer,
mary_maldonado81@hotmail.com, 0000-0002-2735-7259
Paulina de los Angeles Ponce Villacís
Master in Quality and Productivity Management, Assistant
Professor, Faculty of Administrative and Economic
Sciences, Universidad Tecnológica Indoamérica,
paulinaponce@uti.edu.ec, paulinaponcev@gmail.com,
0000-0003-0613-6163
http://centrosuragraria.com/index.php/revi
sta
Published by: Edwards Deming Institute
Quito - Ecuador
April - June vol. 1. Num. 9 2021
Pages 107 115’
This work is licensed under a Creative
Commons License
Attribution-NonCommercial-ShareAlike
4.0 International.
https://creativecommons.org/licenses/by-
nc-sa/4.0/deed.es
RECEIVED: SEPTEMBER 18, 2020
ACCEPTED: JANUARY 08, 2021
PUBLISHED: APRIL 4, 2021
Marcelo Javier Ríos Mariño, María José Maldonado Reinoso, Paulina de los Angeles Ponce Villacís
ABSTRACT
Permanent changes in the environment, such as pollution, the sun's rays and the passage of
time, have generated in people a greater concern when caring for their skin, in the specific
case of women who use makeup, they have seen the need to use a product that cleanses your
face completely and also provides care, that is why this business project proposes the creation
of a product that cleans, removes make-up and cares for the skin at the same time, using as
the base ingredient the gherkin as it offers hydration, vitamins and is very useful in the
treatment of skin aging. The market study is carried out in the San Rafael parish, which
belongs to the Rumiñahui canton, with possible clients who wear makeup occasionally or use
it daily, in ages ranging between 18 and 55 years old, the survey carried out shows results of
high acceptance of the cleansing milk. With the present work, a new business alternative is
presented by offering a skin care product based on natural ingredients, demonstrating that
makeup remover milk has a potential market that needs to be covered.
Keywords: cleansing, skin, make-up remover, pickle, pickle
RESUMEN
Los cambios permanentes en el ambiente, como la contaminación, los rayos del sol y el paso
de los años, han generado en las personas una preocupación mayor al momento de cuidar su
piel, en el caso específico de las mujeres que ocupan maquillaje, han visto la necesidad de
ocupar un producto que limpie su rostro completamente y también que les proporcione
cuidado, es por esto que, este proyecto de negocio, propone la creación de un producto que
limpia, desmaquilla y cuida la piel a la vez, empleando como ingrediente base el pepinillo ya
que ofrece hidratación, vitaminas y es muy útil en el tratamiento contra el envejecimiento de
la piel. Se realiza el estudio de mercado en la parroquia San Rafael, que pertenece al cantón
Rumiñahui, con posibles clientes que usan maquillaje ocasionalmente o lo usan a diario, en
edades que oscilan entre los 18 y 55 años, la encuesta realizada muestra resultados de alta
aceptación de la Leche desmaquillante. Con el presente trabajo se presenta una nueva
alternativa de negocio al ofrecer un producto para el cuidado de la piel a base de ingredientes
naturales, demostrando que la leche desmaquillante tiene un mercado potencial requiere
ser cubierto.
Palabras clave: limpieza, piel, desmaquillante, pepinillo
Centrosur: e-ISSN 2706-6800 - April - June 2021
108
INTRODUCTION
Until before 1950, there were makeup remover products, but it is from that year onwards
that their significant evolution began, with the appearance of the first makeup remover milk,
followed by the first products based on natural ingredients such as essential oils, which, in
addition to cleansing the skin, served to moisturize and nourish the skin. At the beginning of
the 21st century, products with a variety of packaging and textures appeared, such as make-
up remover wipes and biphasic lotions composed of water and oil.
There are different types of make-up removers:
Liquids: water-based
Oleous: mainly based on oils and other ingredients.
Two-phase: water and oil compounds
Make-up remover wipes.
Cleansing milk: ideal for sensitive skin
Make-up remover cream: for mature skins (AVON, 2015)
The properties of cucumber are due to its balanced supply of nutrients (it provides folic acid,
magnesium, potassium, vitamin C and B5 in good quantities), which contrasts with its low
caloric intake. A medium-sized cucumber of about 250 grams is barely 30 calories for the
organism and, nevertheless, offers a rich range of nutrients:
It is rich in vitamin C. This vegetable provides vitamin C, essential to stimulate the immune
system (250 grams cover 13% of daily needs). This natural antioxidant is also essential for the
production of collagen and protects against the damage that free radicals can cause on cell
membranes.
It contributes vitamins of the group B. A medium piece of cucumber provides the body with
18% of the necessary folic acid and 10% of the vitamin B5 it needs.
Source of essential minerals. It contains minerals such as potassium and trace
elements such as silicon (basic for the formation of collagen in the skin and soft tissues of the
body), molybdenum, copper and manganese (essential for the formation of certain
antioxidants), with a contribution that covers 5% of daily needs with 250 grams. (BodyMind,
2020)
This research seeks to determine the feasibility of starting a business for the production of
makeup remover milk, formulated with a base of gherkin and other ingredients that
contribute to skin care, serve as a natural cosmetic cleansing product and do not have a high
price. The initial focus is on the Valle de los Chillos sector, San Rafael parish, Rumiñahui
canton, with projection to cover other areas of the city of Quito.
Currently, the skin care cosmetic market has had a considerable growth, since people take
great care of their appearance, not only for vanity but also for health. The ingredients used
Marcelo Javier Ríos Mariño, María José Maldonado Reinoso, Paulina de los Angeles Ponce Villacís
for the elaboration of this product are not abrasive for the skin, gherkin is used as a natural
cleansing and moisturizing ingredient, which according to scientific studies has astringent
properties.
MATERIALS AND METHODS
The present research work has a quantitative approach that according to Hernández Sampieri,
Fernandez and Baptista (2014) is based on statistical analysis and numerical measurement
through data collection for the explanation of phenomena. The research design is descriptive
since it seeks to describe the influence of variables related to the phenomenon in the
population during a given period, in this case, to measure the acceptance of a new product in
the market. The technique used for data collection is the survey through a questionnaire with
closed questions applied to the sample of the population.
The market study aims to determine the feasibility of the project to demonstrate that there
is an unsatisfied demand. Through segmentation, the target market was obtained, from which
the sample was calculated to apply the market research. The results were used to calculate
the demand and supply with their respective 5-year projections.
The target market for the product is women, ladies or young ladies, between 18 to 55 years
old, who usually go out daily to study, work in offices, customer service, occupy makeup on a
daily or occasional basis. They would appreciate a product that removes makeup easily and
at the same time provides benefits to their skin, at a price suitable to their economy.
The project will be carried out in Ecuador in the Sierra region, in the province of Pichincha,
Cantón Rumiñahui, where INEC, according to projections for the year 2020, estimates that
there will be 115,433 inhabitants. The market study is focused on the Parish of San Rafael,
where there are 9,952 inhabitants, of which 5,075 are women. See Table 1
Table N°1:
Market segmentation
VARIABLE
DESCRIPTION
INHABITANTS
COUNTRY
Ecuador
17’510.643
REGION
PROVINCE
Sierra
Pichincha
7´847.136
3’228.233
CANTON
Rumiñahui
115.433
PARISH
San Rafael
9.952
WOMEN
San Rafael
5.075
Source: (INEC, 2020)
Centrosur: e-ISSN 2706-6800 - April - June 2021
110
For the calculation of the sample, the size of the population of women in the San Rafael parish
was taken as a reference, which is 5,075, which is a finite population; therefore, the formula
(Hernandez & Baptista, 2006) to be applied is equal to:
𝑛 =
𝑍
!
. 𝑃. 𝑄. 𝑁
𝑒
!
(
𝑁 1
)
+ 𝑍
!
. 𝑃. 𝑄
Z= confidence level 95% = 1,96
p = probability in favor 0,5
q = probability against 0,5
n = number of elements ?
e = estimation error 0,05
N= Population 5.075
= 369
After applying the finite population sample formula, the result obtained was 369 women, who
will be surveyed.
RESULTS
After applying the survey, reference is made to the questions that yielded relevant results.
Question 9: Would you like to use a makeup remover product made from natural products
and with benefits for the skin? Table 2 shows the results.
Table N°2:
Acceptance of a natural product
OPTIONS
ANSWERS
%
YES
98,92%
NO
1,08%
TOTAL
369
100,00%
Question 7: How many times a month do you purchase a makeup remover product?
Table N°3:
Marcelo Javier Ríos Mariño, María José Maldonado Reinoso, Paulina de los Angeles Ponce Villacís
Frequency of purchase
OPTIONS
ANSWERS
%
1 time
41,73%
2 times
37,40%
3 times
12,47%
4 times
8,40%
TOTAL
369
100,00%
Question 10: Which natural ingredient would you prefer in a skin care product?
Table N°4:
Frequency of purchase
OPTIONS
ANSWERS
%
Pickle
240
65,04%
Coco
14,91%
Chamomile
20,05%
TOTAL
369
100,00%
OPTIONS
ANSWERS
%
$3 a $5
23,85%
$6 a $9
29,00%
$10 a $15
47,15%
$more
0
0,00%
TOTAL
369
100,00%
Potential demand
Taking into account that there is no historical data and that according to question 9 there is
an acceptance of 98.92% of the population to purchase natural make-up remover products,
the annual demand in dollars was calculated together with the results of questions 5 and 7:
D = n * p * q (where D is the demand, n is the population, p is the price and q is the purchase
frequency)
In Table 5, we proceed to multiply the number of women who would accept the new product,
by the average price of $12.50 with 47.15% and the periodicity of consumption in one year,
obtaining a demand of $753,000.00.
Centrosur: e-ISSN 2706-6800 - April - June 2021
112
Table N°5:
Potential demand
Variable
Symbol
Value
Acceptance 98.92%
(5075x98.92%)
n
5020,00
Most accepted average
price
p
12,50
Frequency of purchase
1x per month x 12
q
12,00
Demand
753.000,00
Demand projection
To project demand over the next 5 years, the population growth rate of 1.95% is used as a
reference index. (INEC, 2020) See Table 6
Table N°6:
Demand projection
Year
Potential
demand
Population
growth
Demand
Projection
753.000
1,95%
753.000,00
2021
767.683,50
2022
782.653,33
2023
797.915,07
2024
813.474,41
2025
829.337,16
Offer analysis
In order to know the supply in the cosmetics market, the figures provided by Procosméticos
were consulted, where it is indicated that the annual sales specifically of makeup remover
products in 2018 is $33,013.28. (Procosmetics, 2018) With this value, the projection is made
from 2020 to 2025, taking into account a growth of the sector of 18% per year. (A. El Telégrafo,
2019) See Table 7.
Marcelo Javier Ríos Mariño, María José Maldonado Reinoso, Paulina de los Angeles Ponce Villacís
Table N°7:
Supply projection
YEAR
OFFER IN DOLLARS
2018
33.013,28
2019
38.955,67
45.967,69
2021
54.241,88
2022
64.005,41
2023
75.526,39
2024
89.121,14
2025
105.162,94
Unmet potential demand
A comparison between supply and demand projections shows that there is unsatisfied
demand from 2020 to 2024, as shown in Table 8.
Table N° 8:
Unmet Potential Demand
YEAR
DEMAND
OFFER
IPR Year
DPI day
753.000,00
45.967,69
707.032,31
1.937,07
2021
767.683,50
54.241,88
713.441,62
1.954,63
2022
782.653,33
64.005,41
718.647,92
1.968,90
2023
797.915,07
75.526,39
722.388,68
1.979,15
2024
813.474,41
89.121,14
724.353,27
1.984,53
2025
829.337,16
105.162,94
724.174,22
1.984,04
After having conducted the survey, it was determined that most women use makeup daily,
which is beneficial considering that this use derives from the use of a makeup remover
product; similarly, less frequent users would use the product, although in less quantity.
According to question 2, 46% use a makeup remover product, which indicates that makeup
remover milk can be one of those products. Question 9 indicates that the market shows a
high acceptance of natural products, which in turn is complemented by the result of question
10 when 65% of the respondents prefer gherkin as a natural ingredient for use on the skin.
With 52.30% not satisfied with the current products on the market according to question 11,
the dissatisfaction of potential buyers can be covered and the expectations of the other
group, which is satisfied, can be exceeded, so that they prefer the new make-up remover milk.
Centrosur: e-ISSN 2706-6800 - April - June 2021
114
CONCLUSIONS
Nowadays women are more concerned about keeping their skin healthy and clean, so this
work presents a new business alternative by offering a product for skin care based on natural
ingredients, demonstrating through the market study that makeup remover milk has a
potential market that needs to be covered.
The present research was directed to a population of San Rafel in the Rumiñahui canton of
5,075 women, applying the survey to 369 sample elements, and it was determined that
makeup remover milk has a 99% acceptance rate.
Taking into account the option given to potential customers in the survey and focused on the
line of skin care products, as an alternative product is the relaxing cream made with
chamomile or gherkin masks, which have a low production cost.
Once the commercial feasibility of the product has been demonstrated, as a continuation and
complement to the present study, we intend to continue with the technical and financial
study in order to determine the necessary resources for its execution, as well as the
calculation of costs, expenses and income in order to demonstrate its viability through the
financial evaluation.
The possibility remains open for future research to look for the application and use of
different natural products found in nature that can be used for the health of human beings.
REFERENCES
A. The Telegraph. (January 29, 2019). Ecuadorian cosmetics industry grows by 18% annuall-
. p. 18.
AVON. (2015). Beauty for a purpose. . Retrieved from http://bellezaporunproposito.mx/la-
evolucion-del-desmaquillante/
Gamboa Romero, M. A., Barros Morales, R. L., & Barros Bastidas, C. (2016). Childhood
aggressiveness, learning and self-regulation in primary school children. LUZ, 15(1),
105-114. Retrieved from https://luz.uho.edu.cu/index.php/luz/article/view/743
A. The Telegraph. (January 29, 2019). Ecuadorian cosmetics industry grows by 18% annually.
p. 18.
AVON. (2015). Beauty for a purpose. . Retrieved from http://bellezaporunproposito.mx/la-
evolucion-del-desmaquillante/
BodyMind. (2020). Properties of cucumber. BodyMind, 2-3.
Marcelo Javier Ríos Mariño, María José Maldonado Reinoso, Paulina de los Angeles Ponce Villacís
Hernandez, S., & Bautista, P. (2006). Methodology of scientific research. Mexico: Educacion.
Hernández Sampieri, Fernandez, Baptista . (2014). Metodología de la investigación. Mexico:
McGRAW-HILL.
INEC. (2020). Ecuador in figures. Retrieved from http://www.ecuadorencifras.gob.ec
Procosmetics. (2018). Cosmetics market data in Ecuador. Retrieved from
www.procosmeticos.ec